Development

Social Networking, Retro-Style
In just a few short years social networking sites have gone from something that people thought might just be a fad to a major part of our society. You’ve probably seen the statistic that if Facebook was a country it would be the fourth largest in the world. It might also surprise you to know that based on Facebook’s last publicly released data, their fastest growing segment is adults aged 40-55.

A New Concept in Benefits: Buying Power
You can’t click on a human resources web site or open a newsletter these days without confronting a significant issue in our line of work: employee morale isn’t where we’d like it to be. Sure, with the recent economic volatility it would be odd if sentiment was at an all time high. However, many surveys are indicating that if employers don’t do a better job of improving morale there will be a lot of employees hopping jobs once the market opens up again.

Development Spotlight – Using Professional Organizations for Self Improvement
The New Year is here and many of us are thinking about our professional goals for the upcoming year. One thing that is never far from the minds of human resources practitioners is skills development. Looking at this for ourselves and our company’s workforce with tightened budgets can make it difficult to find development opportunities. Trade and professional organizations offer a great way to increase your skill set without breaking the bank.

Training and Development - Performance Matters
In today’s rapidly evolving business environment, the most successful organizations are often those that invest in workforce development. When employees are encouraged to expand their skills and learn new ones, this creates an atmosphere that is conducive to innovation. Attention to training is also imperative from a performance management standpoint.

HR Strategic Development and Corporate Culture
One of the reasons Human Resources has always struggled to become strategically involved within the corporate power structure is a lack of hard numbers. Any HR director who has tried to make a case that employee satisfaction is important for an organization’s overall performance is familiar with the frustrating response “Show us the data”. Without reliable, current research linking corporate culture with financial outcomes, HR is left with little leverage to effect change.

Average HR Managers Miss Out on Promotion
You probably know quite a few HR managers who have been passed over for promotion to a C-level position. No doubt you are wondering why. These dedicated professionals have spent years (or decades) in HR and have all the education and certifications necessary to qualify for this position. As managers, they have experience leading a team and making tough decisions. Each one would appear to be the perfect candidate for such job - but it’s just not happening. The same thing could happen to you.

Using Balanced Scorecard to Build Better Businesses
There is no doubt that our present economy is still under significant pressure. While a recovery may not be in the immediate future, companies are starting to feel less panicked and are focusing more on their futures once again. One of the most exciting changes has been the reduction in conversations about cost-slashing among corporate leaders and the renewed interest in replacing those savings with more effective performance management tools.

How to Break HR’s Deadliest Cycle
Human resources executives are constantly setting goals to push their companies forward and bring strategy and focus to their teams. However, it’s far too common for these high level strategy goals to get pushed aside by the HR department’s most common cycle: focus on recruitment, focus on retention and then repeat. Human resources leaders understand the value and importance of breaking this cycle.

Tuition Reimbursement - Getting Your Money’s Worth
As an employer, you already spend a significant portion of your budget on total compensation for your workforce. Can you afford to invest in continuing education as well? If you do it right, the answer is probably yes. Many employees value tuition reimbursement programs. This type of benefit offers a way for workers to improve themselves and advance their careers. It also makes them feel that their employer believes in their abilities. However, you need to plan your program carefully to maximize your ROI.

Be an Effective HR Manager for Your Employees
As an HR manager, you are used to being responsible for the wellbeing of pretty much every employee in the workplace. However, sometimes you may be neglecting those closest to you - your HR staff members. Each of your direct reports needs mentoring and support. These individuals are the people you rely on most to help you do your job successfully. They should be able to rely on you as well.
Human Resource Certification and Recertification Credits...Online On-Demand
Are you a human resources professional who has earned the PHR, SPHR or GPHR certification? If so, you are among an elite group with the human resources industry.
HR certification is a career-long commitment that proves to your peers and your organization that you are driven to be successful in HR management. Maintaining your HR credentials can:
- Increase your professional confidence and opportunities
- Set you apart from your HR peers
- Lead to greater respect from the organization in which you work

Outsourcing Effectively - Keys to Success
Outsourcing is not a new phenomenon, but it has grown increasingly popular over the past couple of decades. With today’s online tools and global access, employers have a greater ability than ever to decentralize various functions. Done correctly, a move toward outsourcing increases efficiency and reduces overhead. It allows you to focus on strategic planning and the core of your business.

Talent Management: Preparing for the Recovery
Now don’t get too excited. Before I start talking about today’s topic I should clearly state that while there have been some exciting market improvements lately we still have a lot of long hard work in front of us before we can start breaking out the term “recovery”. That being said, it does seem like the worst is behind us. So while it isn’t time to pop the champagne, it is definitely time to take stock of how prepared your company is to take advantage of the turnaround once it arrives.

Why Succession Planning Is More Important Than Ever
Great leaders all know that no plan ever goes off as expected. Recent events in our global economy have certainly sent many of us back to the drawing board when it comes to prioritizing our top initiatives. The last few quarters have required each of us to spend considerable amounts of time working on short term shoring up of our businesses to combat a volatile and challenging market. As the signs begin to point to some inherent stability in the marketplace (if not a small turnaround), it is time once again to turn an eye to succession planning.
Leadership Skills For Tough Times
32:14 minutes (7.71 MB)
This interview with Bonnie Hagemann (CEO of Executive Development Associates) deals with crucial leadership issues. The podcast focuses on the best actions leaders can take to maintain both forward momentum and balance during challenging times. Bonnie also gives a sneak preview of an upcoming report on executive development. Here are just a couple of the highlights from her conversation with Brenda Perkins.
Transparency - The Good and the Bad
Creating A Wellness Mindset
38:17 minutes (19.09 MB)
In this upbeat interview with TCOY Wellness coach Lucy DelSarto, Brenda asks the question on every employer’s mind. Why should my company invest in worker wellness? DelSarto points to the high cost of disease-centered health care as a burden that is becoming untenable. Some of the largest industries in the U.S. actually spend more on health insurance for their workers than they spend on the raw materials to create their products. Imagine what your business could use those funds for if employees enjoyed excellent health through prevention rather than intervention!
Embrace Change - Achieve Your Potential
23:34 minutes (12.11 MB)
Allison Darling, president of Management Concepts offers her perspective on how to create and sustain positive changes in this podcast with HR BrainBank cofounder Brenda Perkins. Darling has personal experience with building a company from the ground up, so she knows what it takes to become successful. Now, she advises other professionals on how to meet and exceed their own goals with the help of her proprietary GoalGETTERS system. The tips she gives in this interview work on both a personal and an organizational level.
DISC Assessments...Now More Than Ever
27:22 minutes (13.66 MB)
Industry expert Paula Switzer (President of Switzer Resource Group) talks about the DISC program and how this behavioral assessment method will help you improve your own communication skills. Also discussed are the benefits this tool provides to individuals and organizations.
Strategic Alignment
24:02 minutes (11.95 MB)
Industry expert Lori Tritz, SPHR (Senior Vice President with FBD Consulting, LLC) focuses on the topic of strategic alignment as it applies to HR.
Lori makes an excellent point that alignment looks different for each of her clients. This is because the process is not internal to Human Resources. Instead, it requires HR leaders to fully understand their organization’s larger strategy and their place within it. The type of industry, company size, current financials, and the vision of senior executives all play an important part in determining how HR should be run.
LinkedIn Basics
25:56 minutes (6.15 MB)
In this podcast, Brenda Perkins asks Amy Hoppenrath (president of AccelerAction) to explain the benefits of social networking tools. Have you have ever wondered why LinkedIn is making such a big splash in the business community? This interview makes it crystal clear why the site has over 40 million users including managers from all the Fortune 500 companies.

Top 10 Vital HR Skills – Do You Have Them All?
Ask a few HR leaders what kind of person makes an ideal employee in their department and you’re likely to quite a few different answers. Certainly there’s no one “type” of person that makes an ideal HR employee. Despite the differences in style and approach, every HR professional needs a certain set of skills if they want to be great at what they do. How many of these vital skills do you possess?

Ensuring Employee Alignment In 3 Vital Areas
As any good HR recruiter knows, hiring the best candidates is only the initial step in the staffing process. Unless a new employee is matched well to his/her job duties, performance will be lackluster. In addition, each worker must be on board with the company’s objectives and find a “home” within the larger framework of the organization. Discover how to fine tune employee alignment in 3 critical ways.

Looking Ahead to 2010
We’re almost to the end of the year, and many people are breathing a sigh of relief that they can move on from 2009 and get a clean start in 2010. Undoubtedly this year has been among the most difficult for employers in our lifetime. Not only have we faced the worst recession since the great depression, but it has occurred in a much more interdependent and globalized world making it far more difficult for companies to navigate effectively.

Volunteering Helps Build Job Skills
Many organizations have volunteerism or community activism as integral parts of their mission statement. It isn’t difficult to determine that helping support volunteer causes is a great way for your company to give back for some of its success. It’s also a good lesson on the importance of ethics and involvement. What may surprise you is that volunteering can also prove to have an incredibly effective business ROI.

Things to be Thankful For
It’s that time of year again. The leaves have changed color, the air is a little cooler (or a lot!) and Thanksgiving is almost upon us. It has certainly been a tumultuous year for individuals and businesses the world over and many people may be feeling like there haven’t been a lot of positives that have come since last year’s turkey meal. However, if you take the time to really consider what we’ve been through this year, you’ll see we really do have a lot to be thankful for.

The Year’s Almost Over…Right?
There aren’t a whole lot of folks in the business world that will be upset to see this year come to a close. It’s been a difficult year and most of us are looking forward to starting over clean in January. While it’s true that the year is almost at a close and that signs of stability seem to indicate next year will be better all around, it isn’t too late to take stock and make the most of year end.

Why Effective Leadership In HR Matters
As an HR manager, you are probably involved in training and developing leaders for many different departments. You are familiar with the principles of effective leadership. After all, HR usually has to do damage control when managers fall short of the ideal. However, it is easy to identify flaws in others. It takes more courage to honestly evaluate your own performance.

Effective Leadership - It Takes One To Make One
Developing effective leadership takes time. Top positions aren’t easily filled simply by posting the opening on a job board. Instead, intensive employee development must occur over a period of many years to build and integrate an internal talent pool. Identifying employees’ talents and encouraging each person to develop to his/her own highest potential should be a part of the overall work culture. This won’t happen without the buy in of senior management and executive level employees.

Talent Management And The Search For New Leaders
With the “baby boomer” generation finally heading into retirement, today’s workplace is seeing a sharp increase in the need to find suitable candidates for top level positions. Human Resource managers are scrambling to handle this talent management crisis. As the workplace and the marketplace continue to change rapidly, organizational development needs to catch up. The leaders who are selected over the next 5 to 15 years will be critical in accomplishing this task.

Using Comprehensive Performance Feedback for Professional Development
Comprehensive performance feedback can be a boon to companies that use this employee assessment tool correctly. It can be a disaster if it is implemented without forethought and good communication. The idea behind this concept is that employees from entry level through upper management can benefit from honest evaluation. This information is gathered from a number of sources (superiors, subordinates, customers, and coworkers). All of this feedback is integrated to form an accurate “360-degree” overview of each employee’s performance.

Using HR Technology For Workflow Enhancement
Too much of day to day human resource management is made up of repetitive tasks that require little or no specialized knowledge. Sure, you have to pay attention to detail to avoid making mistakes; but you aren’t really being intellectually challenged by shuffling through files all day long. Of course, the most frustrating part of this job can be following up with managers, supervisors, and employees. Getting other people to fill out paperwork or electronic forms and turn them in to HR on time can be a never ending battle.

Professional Development - Are Your Recruiting Tools Current?
Obtaining a working knowledge of the latest networking tools may well become a standard part of professional development for all HR employees. With a shift away from traditional print advertising, recruiting specialists are seeking new ways to connect with potential job candidates. Social media may seem confusing at first. However, once you have learned how to use one version it is easier to figure out the others.

Effective Training and Development Strategies
Training and development is most effective when it starts off on the right track at the new hire stage. This sets the tone for an employee’s entire tenure with your company. If you harness the enthusiasm of each fresh trainee and keep that momentum going over the long term, your company will be rewarded with high levels of employee motivation and innovation.
Leading In Tough Times Webcast
This is Not a Time to be Looking In the Rear View Mirror
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Maximizing the return on investment in an organization's human capital is a primary responsibility for both upper management and the Human Resources function. To fulfill this responsibility, both need to be aware of best leadership practices. ![]() Top 10 Vital HR Skills – Do You Have Them All?
By Kelly Swaggerty - Posted on May 15th, 2009
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Ask a few HR leaders what kind of person makes an ideal employee in their department and you’re likely to quite a few different answers. Certainly there’s no one type of person that makes an ideal HR employee, but despite the differences in style and approach however, every HR professional needs a certain set of skills if they want to be great at what they do. How many of these vital skills do you possess? ![]() Improve Your Company Through Effective Performance Management
By Kelly Swaggerty - Posted on June 14th, 2009
Anyone who’s seen the hit TV show “The Office” knows that jokes about bad managers have always been good fun. While most managers couldn’t be as bad as the TV versions if they tried, the truth is there are a lot of managers out there that could do a much better job. ![]() Modern Performance Management
By Daisy McCarty - Posted on June 9th, 2009
In today’s business world, success requires more than simply providing a defect-free product to a waiting consumer. To stay competitive, a company must have an in-depth understanding of performance management. This includes evaluating each employee and department to find areas ripe for improvement. Productivity and quality are measured based on more than just net profit. The financial aspect of a business strategy is often the easiest to measure, but other underlying factors can play just as big a role in a company’s viability. ![]() Training & Development Considerations - Outsourcing
By Daisy McCarty - Posted on June 8th, 2009
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The training and development courses you choose for your staff are an important long term investment. Increasing the knowledge, efficiency, and effectiveness of each employee pays off over time. An organization with well trained members demonstrates increased engagement, productivity, and morale. ![]() New Technology And Outsourcing Can Work Together
By Daisy McCarty - Posted on May 22nd, 2009
Utilizing technology to its fullest capacity can save lots of time. However, investing in the newest system isn’t always the best decision. This is especially true when upgrading would entail significant costs for hardware, software, licensing, maintenance, and administration. In such circumstances it is a good idea to look at the benefits of staying with what you have. Small companies can sometimes get by using less modern techniques for getting things done. ![]() Employee Motivation And Perceived Value
By Daisy McCarty - Posted on May 20th, 2009
The key to creating an effective employee motivation program lies in understanding the concept of perceived value. This is not just the dollar amount attached to a certain level of performance. Instead, there are a whole host of factors that can affect a worker’s attitude about a job. Some individuals want more time to spend with their families. Others desire a greater level of autonomy or more recognition. ![]() Choosing The Right Technology and Communications Tools
By Daisy McCarty - Posted on May 19th, 2009
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There are pros and cons to every advance in modern technology. However, there is no sign that invention is going to slow down any time soon. Everyone is learning to cope with a rapidly transforming technology and communications environment. Some people resist these changes; others embrace them. Generally, those who reject newer gadgets, programs, and systems are those who feel imposed upon by them. ![]() Professional Development Requires Long Term Planning
By Daisy McCarty - Posted on May 18th, 2009
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During stressful times, it can be tempting to set aside your professional development goals in order to focus on short term problem solving. However, this approach makes it unlikely that you will have the opportunity to make real progress in your Human Resources career. Patching up a company to merely keep it afloat from one year to the next is not going to give you the experience you really need. In fact, this type of constant crisis management will restrict your ability to move forward in your career. ![]() How Constant Change Affects Communications
By Daisy McCarty - Posted on May 13th, 2009
More and more people are remarking lately that time seems to be “speeding up”. This is an effect of living in a rapidly changing world. Globalization, advanced technology, and the sheer amount of information available to us make it impossible to keep up with everything that is going on. Such data overload can be overwhelming. Staying abreast of developments from one day to the next may seem like an impossible task. How does this era of constantly shifting realities impact the way you handle communications with employees? ![]() Indicators of Good Employee Engagement
By Daisy McCarty - Posted on May 8th, 2009
Keeping your workforce motivated reduces turnover and gives your company a competitive edge in the marketplace. People who are satisfied with their jobs put more effort into being productive. These are the workers who offer your business the chance to grow and excel rather than stagnate. The level of employee engagement in any workplace directly affects profitability. Since this is such an important factor, it makes sense to find out where your company stands. What are some signs that your employees are fully engaged with their work? ![]() Employee Engagement - Communication is Key
By Daisy McCarty - Posted on May 6th, 2009
Every company can benefit from communicating frequently and effectively with its workers. This goes beyond disseminating information. Real communication is a two-way street and results in higher levels of employee engagement. There are several easy, low cost ways to create an exchange of ideas with your workforce. Try using these simple tools to evaluate where your company stands with its employees. ![]() HR Development Organization Reaches For Higher Standards
By Daisy McCarty - Posted on April 7th, 2009
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For HR professionals who are serious about furthering their careers, there is no quicker way to impress an employer than by presenting evidence of advanced qualifications in the field. Reputable organizations such as the HR Certification Institute (HRCI) provide opportunities for individuals to gain this valuable HR development documentation. This is not just a piece of paper, but an indication of years of accumulated knowledge and experience. ![]() Optimizing Productivity Through Interactive Employee Evaluation
By Daisy McCarty - Posted on March 19th, 2009
Employee productivity is difficult to measure if you don’t have a good idea of what a person’s job entails. A title is usually just the starting place since many workers tend to accumulate or shirk responsibilities as time goes on. If you are new to your role as a supervisor or manager, you may need to jumpstart the process of understanding how your employees operate. Learning how to ask the right questions can help you create an environment that encourages achievement. ![]() Proactive vs. Reactive Communication
By Brenda Perkins - Posted on March 12th, 2009
How can you tell, at a glance, whether an organization is being run effectively and successfully?The answer is simple, check the HR manager’s work diary. Do they spend most of their day reacting, dealing with employee issues and cleaning up the fallout from bad communication? Or are their calendars filled with opportunities to communicate proactively to the employee population, to help keep the problems from developing in the first place? ![]() Performance Management – Building a Foundation for Success
By Kelly Swaggerty - Posted on March 2nd, 2009
The most reliable path to achieving short and long term goals is through intelligent performance management. Many methods for setting and reaching individual targets also apply to working successfully with a team. Here are some questions to ask yourself as you review your current way of getting things done. ![]() 3 Secrets Of Employee Retention
By Daisy McCarty - Posted on March 6th, 2009
Some employers can’t seem to convince staff members to stay for more than a couple of years before they move on. Other companies experience very low rates of turnover. Is there something to be learned from workplaces that demonstrate excellent employee retention? Absolutely! |


